Who We Are

Africa’s Global Bank; 24 countries, 4 continents and over 3,000 branches.

CEO’s Overview

Get insights and strategic vision from our CEO.
Our History

Delivering exceptional financial services since 1949.
Awards and Achievements

Recognitions for our excellent financial services since 1949.
Leadership

Our leadership comprises globally respected experts shaping International Finance.
Our Strategy

At UBA, strategy means value for customers, shareholders, and communities everywhere we operate.
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Investors Relations

Explore UBA’s financial reports and insights designed to inform shareholders and investors.
Financial Reports

Our full range of financial statements and reports.
Investor/Analyst Presentations

Key insights and financial overviews for stakeholders from analysts.
Investor Newsletter

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Investor Contacts

Need assistance? Get in touch with our Investor Relations team.
Global Investor Services

Expert support and resources for international investors.
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Our Impact

Our community development and sustainability initiatives.
UBA Foundation

Empowering communities through education and economic development.
Sustainability

Eco-friendly initiatives to reduce our environmental footprint.
Media Centre

Latest news, media releases, opinions, images and videos from UBA.
The Lion King Online

Lion King Online is our quarterly in-house publication.
Press Releases

Discover recent news and updates in our latest press releases.
Help

Find the answers and guidance you need in our Help center.
Self Service

Access our self-service portal for account management and support.
Frequently Asked Questions

Get instant help by browsing through our detailed FAQs.

Accessibility Statement

At UBA, we are committed to making our websites accessible to all users, including persons with disabilities. We continually strive to improve the user experience for everyone by applying best practices aligned with recognised accessibility standards.

We are actively working to ensure that all our websites are accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and beyond. This commitment includes:

  • Incorporating accessibility as a key requirement in our website content strategy.
  • Involving certified accessibility professionals, including a CPACC - certified member of the International Association of Accessibility Professionals (IAAP), as part of our internal web team.
  • Conducting regular audits and testing with assistive technologies and disabled users to ensure inclusiveness.

Added Accessibility Features

As part of our broader accessibility efforts, we also implemented the AccessiblyApp
widget as an optional tool to support individual user preferences and enhance
usability. While not a substitute for accessibility best practices built into the site, the
widget offers helpful features for users who may benefit from additional support,
including:

Visual Adjustments

  • Text resizing (up to 3x)
  • Contrast, brightness, and saturation controls
  • High-visibility cursor
  • Grayscale and colour inversion options
  • Option to hide images

Reading & Navigation Aids

  • Dyslexia-friendly and highly legible fonts
  • Highlighted links for clarity
  • Page reading line and reading mask
  • Collapsible/expandable sections to improve readability

Assistive Technologies Support

  • Full keyboard navigation (Tab, Shift+Tab, Enter)
  • Text-to-speech functionality
  • Stop animation toggle

Conformance Status

The UBA Group and UBA Nigeria websites are optimised for WCAG 2.1 Level AA compliance. Work is ongoing to extend accessibility enhancements to all other country websites within the UBA Group.

Feedback & Contact

We welcome your feedback and are committed to improving accessibility. If you encounter any issues, please contact us via:

  • Email: cfc@ubagroup.com (Please include “Accessibility” in the subject)
  • Phone/Address: Available on the Contact Us page under “Get in Touch”

Technology & Compatibility

Our websites rely on the following technologies to support accessibility:

  • Our websites rely on the following technologies to support accessibility:
  • WAI-ARIA markup for enhanced accessibility
  • SVG / WebP for responsive, accessible media

We aim for compatibility with major screen readers and assistive technologies, including NVDA, JAWS, VoiceOver, and TalkBack.

Evaluation & Testing

Accessibility is assessed through self-evaluation and user testing, including:

  • Manual keyboard testing
  • Screen reader testing using NVDA
  • Use of TalkBack on Android for mobile usability
  • Desktop magnifier compatibility

Limitations & Known Issues

Some embedded video content hosted via YouTube may lack captions or transcripts. Some embedded audio content hosted on soundcloud may lack transcripts. We are working to ensure all media is accessible. Alternative contact channels are provided for support or feedback.

UBA is committed to achieving and maintaining accessibility. While we strive to meet WCAG 2.2 Level AAA standards, we acknowledge that full compliance may not yet be achieved in all areas. We are continuously working to identify and resolve accessibility barriers.

Statement Approval

This statement has been formally approved (following the WCAG 2.1 guidelines) by:

Temitope Somuwa, CPACC
Certified Professional in Accessibility Core Competencies

Last updated: 26 June 2025