Your Smart Banking Assistant, Leo
Chat with Leo on FB, WhatsApp or Instagram anytime, anywhere. Open a UBA account, send money, buy data & airtime, pay bills & more.
How Can Leo Assist You?
From transfers to balance checks, Leo is here to help with everyday banking needs. it's your personal financial assistant.
Bills Payment
Pay your electricity, water, and other bills in seconds—right from the chat.
Buy Data
Top up your mobile data instantly, wherever you are.
Fund Transfer
Send money to friends or family anytime, hassle-free.
Budgeting: Savings Plan & Spend Limit
Create a savings plan and set spending limits to manage your finances better.
Link & Fund Prepaid Card
Easily link and fund your prepaid cards for faster transactions.
Account Opening
Open a new UBA account in minutes—no paperwork required.
View Mini & Full Account Statements
Access your mini or detailed account statement with just a few taps.
Statement to Embassy/Other Banks
Need a formal statement? Send it directly to embassies, banks, other institutions.
Balance Enquiry
Stay on top of your finances—check your account balance anytime.
Link New Account
Connect a new account to your profile for seamless banking.
Tell You the Weather
Get real-time weather updates while handling your banking needs.
Banking Services
Request, stop, or confirm cheques. You can also block cards and freeze accounts.
Log & Track Complaints
Facing an issue? Log your complaint and track its status until it's resolved.
ATM/Branch Locator
Find the nearest UBA branch or ATM quickly.
Live Chat
Need help? Talk to a live agent anytime for support.
How to Use Leo
Follow these simple steps to get started with your personal banking assistant.
Start a Conversation
Simply click 'Start Chat' on your mobile device or desktop.
Ask Leo Your Question
Type in your request—whether it’s checking your balance or sending money.
Get Instant Help
Leo responds in real time, helping you with your banking needs.
Click to Chat with me on WhatsApp in your country
3m+
3 Million+ Users
Trusted by millions across Africa
5
5 Major Platforms
Available on your favorite apps
20+
African Countries
Serving communities nationwide
3D
Now in 3D
Experience it a whole new dimension
4
Fluent in 4 Languages
English, French, Portuguese, and Swahili
Click any of the icons below to chat
👀 Look out for the verified tick on all our social media pages and Leo.
⚠️ Do not engage fake pages posing as Leo, United Bank for Africa or representatives of UBA.
Frequently asked questions
Have a question about Leo? We've got you covered. Check out our frequently asked questions below.
What is Leo?
Leo is UBA’s AI-powered digital banking assistant that helps with banking tasks such as balance checks, fund transfers, and bill payments via social media platforms like Facebook and WhatsApp.
Which platforms can I access Leo on?
Leo is available on Facebook Messenger, Apple iMessage, WhatsApp, and Instagram.
What transactions can I perform with Leo?
You can check balances, transfer funds, pay bills, manage accounts, and open new accounts with Leo.
Is Leo available 24/7?
Yes, Leo operates 24/7 for banking assistance.
In which languages does Leo operate?
Leo supports English, French, Portuguese, and Swahili.
